Delivery
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All goods ordered in the online store www.vagar.pl are delivered through one of the available carriers or postal operators.
Usually, this may be DPD, InPost, or other carriers, depending on the size and type of goods. -
The total delivery time depends on:
a) Order processing time – this is the time counted from the moment the order is placed until the goods are handed over to the carrier or postal operator and includes, among others: order picking, issuing a sales document, potential payment confirmation, packing, and preparing the goods for shipment. The order processing time does not include the delivery time after the goods are handed over to the carrier, which is indicated in item b) below.
b) Delivery time, depending on the carrier, the type of goods, and the delivery method. -
The store www.vagar.pl is not responsible for delays caused by the courier or freight forwarder.
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Orders are fulfilled based on current stock availability and the time required to prepare them for shipment.
Products that are in continuous sale are usually dispatched by www.vagar.pl on the same day (if the order is placed before 12:00 p.m.) or on the next business day.
VAGAR platform scales are manufactured within 1–2 business days from the moment the advance payment is received and may be shipped no later than within 3 business days.
Other orders are processed on the following days depending on the availability of the ordered goods from the manufacturer, but no later than thirty (30) days from the date of conclusion of the contract (acceptance of the offer by VAGAR Sp. z o.o.).
For payments made by bank transfer (prepayment), the order is processed after VAGAR Sp. z o.o. receives confirmation of payment from the bank.
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If the ordered product is unavailable, www.vagar.pl will immediately inform the customer of the earliest possible delivery date.
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If only part of the order is unavailable, at the customer’s request, www.vagar.pl will ship the available products or complete the order later when all items are ready.
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Invoices are issued on the day the goods are prepared for shipment, in accordance with the order acceptance procedure.
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Each shipment includes a VAT invoice, and for selected products — a manufacturer’s warranty card.
If any of these documents are missing, the customer should report it so that the missing documents can be provided. -
Upon receiving the shipment, the customer must carefully check the condition of the packaging and its contents.
In case of any loss or damage, the customer should take all necessary actions to establish the carrier’s liability.
If any damage is found, VAGAR Sp. z o.o. recommends preparing a damage report. -
If the shipment does not reach the buyer despite our confirmation of order acceptance and email notification of dispatch, the customer is obliged to contact the store www.vagar.pl.
Payment
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The buyer may pay for the goods in the following ways:
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Before dispatching the goods to the customer:
a) By bank transfer to the account of VAGAR Sp. z o.o.
b) By credit card -
Upon delivery — by cash payment to the courier, if delivery is made through a carrier.
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VAGAR Sp. z o.o. may agree with the customer on other, specific payment conditions and methods.
In such cases, the conditions specified in the order confirmed by VAGAR Sp. z o.o. as accepted for execution shall apply, including compliance with any additional requirements related to the agreed payment terms or methods (e.g., installment sales). -
If the selected payment method is bank transfer or credit card, the customer must make the payment immediately.
In the case of cash on delivery, payment is made upon receipt of the goods. -
If payment is made by bank transfer or credit card, the payment must be made to the VAGAR Sp. z o.o. bank account provided in the order confirmation.
Please include the order number and the note “online purchase” in the payment title.
The transfer should be made immediately after receiving confirmation that the order has been accepted for processing.